Yuan Spa is Open!
IMPORTANT INFORMATION REGARDING COVID-19:
Due to Covid-19, Yuan Spa has taken measures to ensure the safety and well-being of our customers and staff by requiring all guests and staff to follow newly identified safety standards. The policies, guidelines & procedures listed below will be updated as we move into the next Phase.
Not familiar with new guidelines? No problem, we are happy to help!
As a Covid-19 respectful business, however, if you deliberately and actively refuse to comply with these guidelines, you will respectfully be asked to leave, and your appointment will be charged for the full amount.
*updated 1/30/2021* King County is currently in Phase Two
Occupancy for our spa is allowed at 25%. For this reason, we discourage waiting at the spa if you are not shopping our retail area or do not have an appointment.
Social Distancing is observed by having guests wait in our Relaxation room and Retail area for appointments. Thank you for understanding that we sometimes need to go “the long way” to try to minimize crossing paths with one another and keep single directional use of our staircases.
Hydrotherapy – (Steam, Sauna Pools) OPEN with limited occupancy in Phase Two. Reservations are required. Reservations are on a first-to-call basis and can only be made by calling the spa and booking by phone with one of our Guest Services representatives. (Emails, texts and voicemails are not a guarantee of a reservation) Masks required at ALL times and in ALL areas including the steam and sauna. 6 ft distancing must be maintained at all times. Lockers, robes and slippers will be given to all Hydrotherapy guests. Showers and amenities in locker rooms are still not available, but there is a shower in the Hydrotherapy area to rinse off.
No Couples Services or Spa Packages are possible in Phase Two. Multiple services can be booked in one day – and 3+ services in one day will receive a 5% discount.
Locker Rooms – are available for toilets and sink use, but we ask that you shower at home and remain in your street clothes for services. Robes and Slippers, Towels and Toiletries will not be offered to non-Hydrotherapy guests at this time.
Temperature Taking – Upon arrival, your temperature will be taken. Above 100.4 F temperature will not be granted access and the individual’s services will be cancelled at no charge.
Masks – In compliance with King County regulations, all guests & employees are required to wear masks while in the Spa and during all services as recommended by State and Health officials.
Check-In Procedures – PLEASE ARRIVE AT LEAST 10 MINUTES EARLY – The check-in process will take approximately 10 minutes to allow for temperature check, and completion of a Yuan Spa Covid-19 waiver. Later arrivals may not get full treatment time.
Text/Cell Appointment Alert – Although Yuan Spa is typically a cell-free space, should you choose to wait outside we can use your cell phone number to alert you when your therapist is ready for you (due to the poor reception in the garage, we do not recommend waiting in your car)
CANCELLATIONS / Feeling unwell? – If you have a fever or are experiencing symptoms of the flu or Covid19 (fever, flu-like symptoms, fatigue, loss of smell or taste), have tested positive for COVID-19 or have been in contact with anyone who has tested positive for COVID-19 within the last 2 weeks, please cancel your appointment prior to arrival.
Cleaning Procedures – Yuan Spa employees will take added measures to disinfect all frequently used areas, work stations and treatment rooms. We ask all guests to wash their hands frequently for at least 20 seconds and to use the sanitizer stations throughout the Spa.
Water – We will not be offering our usual crystal infused water at this time, but will have our usual water stations available around the spa. We encourage all guests to bring a water bottle from home to keep hydrated during this time.
Personal Touch – Spas are a place to experience and feel healing through touch. During this time, we will minimize personal touches to treatments only. Please pardon us if we do not shake hands or offer hugs.
BOOK YOUR ESCAPE
At Yuan Spa your appointment becomes an escape, your visit becomes a ritual, and you allow yourself to
Rediscover Your Source...