IMPORTANT INFORMATION REGARDING COVID-19:
Due to Covid-19, Yuan Spa has taken measures to ensure the safety and well-being of our customers and staff by requiring all guests and staff to follow newly identified safety standards. The policies, guidelines & procedures listed below will be updated as we move from Phase Two to Phase Three. Please check our webpage for the most up-to-date guidelines
ONLY guests with appointments or retail guests will be allowed into the spa. No accompanying persons will be allowed into the facility at this time.
Hydrotherapy – (Steam, Sauna Pools) CLOSED during Phase Two
Locker Rooms – are available for toilets and sink use, but we ask that you shower at home and remain in your street clothes. Robes and Slippers, Towels and Toiletries will not be offered at this time.
Temperature Taking – Upon arrival, your temperature will be taken. Above 100.4 F temperature will not be granted access and the individual’s services will be cancelled at no charge.
Masks – In compliance with King County regulations, all guests & employees are required to wear masks while in the Spa.
Check-In Procedures – PLEASE ARRIVE AT LEAST 10 MINUTES EARLY – The check-in process will take approximately 10 minutes to allow for temperature check, and completion of a Yuan Spa Covid-19 waiver. Later arrivals may not get full treatment time.
Text/Cell Appointment Alert – Although Yuan Spa is typically a cell-free space, should you choose to wait outside we can use your cell phone number to alert you when your therapist is ready for you (due to the poor reception in the garage, we do not recommend waiting in your car)
CANCELLATIONS / Feeling unwell? – If you have a fever or are experiencing symptoms of the flu or Covid19 (fever, flu-like symptoms, fatigue, loss of smell or taste), have tested positive for COVID-19 or have been in contact with anyone who has tested positive for COVID-19 within the last 2 weeks, please cancel your appointment prior to arrival.
Cleaning Procedures – Yuan Spa employees will take added measures to disinfect all frequently used areas, work stations and treatment rooms. We ask all guests to wash their hands frequently for at least 20 seconds and to use the sanitizer stations throughout the Spa.
Water – We will not be offering our usual crystal infused water at this time, nor have our usual water stations available around the spa. We encourage all guests to bring a water bottle from home to keep hydrated during this time. (Bottled water will be available from the front desk if you forget!)
Personal Touch – Spas are a place to experience and feel healing through touch. During this time, we will minimize personal touches to treatments only. Please pardon us if we do not shake hands or offer hugs.
Not familiar with new guidelines? No problem, we are happy to help!
As a Covd-19 respectful business, however, if you deliberately and actively refuse to comply with these guidelines, you will respectfully be asked to leave, and your appointment will be charged for the full amount.